Last updated: January 2026

1. Introduction
This Privacy Policy explains how BeautéGo (“we”, “our”, or the “Platform”) collects, uses, and protects the personal information of its users (Clients and Professionals) in compliance with the General Data Protection Regulation (GDPR) and applicable French law.
By using our Platform (www.beautego.online), you consent to the practices described in this Privacy Policy.

2. Information We Collect
2.1 Information Provided Directly

• Full name, email address, phone number

• Billing and payment information

• Information related to booked or offered services (e.g., service type, location)

2.2 Information Collected Automatically

• IP address, browser type, operating system

• Browsing history and interactions on the Platform

• Cookies and similar technologies (see section 9)

2.3 Sensitive Data

• BeautéGo does not collect sensitive data (e.g., health, sexual orientation, ethnicity) unless necessary for specific services (e.g., allergies for beauty treatments). In such cases, explicit consent will be required.
   

3. Purpose of Processing
Data is collected and used to:

• Provide, manage, and improve Platform services

• Process bookings and payments

• Communicate with users (confirmation, support, marketing if consented)

• Prevent and detect fraud or illegal activity

• Comply with legal and fiscal obligations
   

4. Legal Basis for Processing
BeautéGo relies on the following legal grounds:

• Contract performance (Art. 6.1.b GDPR)

• User consent (Art. 6.1.a GDPR) for certain marketing communications

• Legitimate interest (Art. 6.1.f GDPR) for security, fraud prevention, and service improvement

• Legal obligation (Art. 6.1.c GDPR)
   

5. Data Recipients
Your data may be shared with:

• Professionals to fulfill booked services

• Technical service providers and partners for hosting, payments, and support

• Legal authorities if required by law

No sharing with third parties for commercial purposes without explicit consent.

6. Data Retention

• Browsing data and cookies: up to 13 months

• Client and transaction data: 5 years (in accordance with French legal obligations)

• Professional data: 5 years after contract termination
   

7. User Rights
Under GDPR, you may:

• Access your personal data

• Rectify or complete your data

• Request deletion or restriction of processing

• Object to certain processing activities

• Withdraw consent at any time

• Request data portability

To exercise your rights: contact@beautego.online

8. Data Security
BeautéGo implements appropriate technical and organizational measures to protect your data against:

• Unauthorized access

• Accidental loss, destruction, or disclosure

• Alteration or modification
   

9. Cookies and Trackers
We use cookies to:

• Ensure the proper functioning of the site

• Analyze traffic and performance

• Personalize user experience

You can manage your preferences and reject certain cookies via your browser settings.

10. Minors
The Platform is not intended for individuals under 18 years old. We do not knowingly collect personal data from minors.

11. Changes to the Policy
We may update this Policy at any time. Changes will be posted on the website with the date of the latest update.

12. Contact
For any questions or requests regarding your personal data:
📧 contact@beautego.online
BeautéGo – Your data is protected, your services are secure.